Privacy Policy

Alternatives for Health

Effective Date: November 4, 2026

Alternatives for Health respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, scheduling appointments, or communicating with our practice.

This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and electronic communications.

1. Information We Collect

When you contact Alternatives for Health or submit information through our website, we may collect:

Your name, telephone number, and email address.
Information you voluntarily provide about your interest in our services.
Appointment requests and scheduling information.
Information submitted through consultation or inquiry forms.
Your communication preferences and text messaging consent.
Technical information relating to website usage, where applicable.

Please avoid submitting sensitive medical information through general website contact forms unless you have been instructed to use a secure communication method.

2. How We Use Your Information

We use information collected through our website to:

Respond to inquiries and requests for information.
Contact individuals interested in our services.
Schedule and confirm appointments.
Provide appointment reminders and administrative communications.
Explain our acupuncture, neurofeedback, and integrative wellness services.
Send optional promotional communications when you have provided the appropriate consent.
Maintain and improve our website and administrative operations.

3. SMS/Text Messaging Privacy

Alternatives for Health may communicate by SMS with individuals who have voluntarily opted in to receive text messages.

Non-marketing messages may include responses to service inquiries, appointment information, scheduling assistance, confirmations, and reminders.

Marketing messages may include practice news, service announcements, special offers, and promotional information. Marketing consent is requested separately.

Providing SMS consent is voluntary and is not required to purchase services or submit an inquiry.

Mobile Information and Consent Protection

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

We may use authorized service providers to facilitate messaging on our behalf, subject to applicable confidentiality and data protection requirements. These providers are not permitted to use SMS consent information for their own independent marketing.

4. SMS Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any SMS message from Alternatives for Health.

For assistance, reply HELP or contact our office at 201-264-9160.

Message frequency varies. Message and data rates may apply.

5. Information Sharing and Service Providers

Alternatives for Health may use authorized service providers for website hosting, appointment scheduling, communications, and administrative operations.

Information is disclosed only as reasonably necessary to provide these services or when required or permitted by applicable law.

We do not sell personal information collected through our website.

SMS opt-in information and consent are excluded from any sharing for third-party marketing purposes.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no website, internet transmission, email, or electronic messaging system can be guaranteed to be completely secure.

7. Healthcare Information

Information collected for treatment or other healthcare purposes may be subject to additional privacy protections under applicable federal and state healthcare privacy laws.

Where applicable, our separate patient privacy notices govern the use and disclosure of protected health information.

This website Privacy Policy does not replace any legally required Notice of Privacy Practices.

8. Your Privacy Choices

You may contact Alternatives for Health to request corrections to personal information, update your communication preferences, or ask questions about how your information is handled.

Requests will be addressed in accordance with applicable law and our record-retention obligations.

9. Changes to This Policy

Alternatives for Health may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Updated versions will be posted on our website with a revised effective date.

10. Contact Information